https://vishshelar.com Engineering leader writing about Salesforce, Enterprise AI, software architecture, and reliable systems. en-us https://vishshelar.com/blog/ai-agents-vs-workflows https://vishshelar.com/blog/ai-agents-vs-workflows Mon, 03 Aug 2026 00:00:00 GMT Why sending an email after answering a question doesn't make an LLM an AI agent — and how to actually tell workflows and agents apart.